Internet Explorer 9 and Safari users must enable TLS in their browser settings (The new Ocean website uses TLS for enhanced security). Accept
* Internet Explorer version 9: Enable TLS versions 1.0. 1.1 and 1.2 in your Browser settings (Internet options > Advanced > Settings > Security).
* Safari: Enable TLS versions 1.0. 1.1 and 1.2 in your Browser settings (Preferences > Advanced Icon > Change Settings > Advanced Tab > Settings).

Ocean does not support Internet Explorer versions 8 and below. Get Latest Version
If you still have trouble, you should also clear your browser cache: press Shift-Ctrl-Delete [any browser, except Safari] and delete all items.
Further questions can be submitted via Contact Us